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Is digital purchase return possible ?
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Post by
kalikarpos2
1. Is digital purchase return possible ?
2. how ?
P.S. its only a 1 day from the digital purchase the order
Post by
Eccentrica
Prior to MoP release date it was possible to have expansion purchases reversed, but I would hazard a guess that purchases of current content are not returnable. I could be wrong, though. You would have to contact customer service to get a definitive answer.
Post by
kalikarpos2
it is a bundle purchase :D 55 euros whole game. how do i contanct the customer service ?
Post by
Noam
Live Billing and Account Services representatives are available to assist you with your questions and concerns.
Phone: 1-800-59-BLIZZARD (1-800-592-5499)United States and Canada
Hours: 7:00 AM – 8:00 PM Pacific Time, 7 days a week (excluding US holidays)
We have also provided the following numbers for our international customers:
* Argentina: 0800-333-0778
* Australia: 1-800-041-378
* Brazil 0-800-892-1630
* Chile: 1230-020-5554
* Mexico: 001-888-578-7628
* New Zealand 0-800-452-520 7AM-5PM(NZST)
Other International callers without access to our 800 numbers may use: 1-949-955-0283
Further Billing Contact Information can be found here:
http://us.blizzard.com/support/article/contactbilling
Give it a shot.
Post by
kalikarpos2
one more thing im from Europe :( this is for us :D ill look up on blizzard eu too :D thank u!
Post by
Quesac
I sort of remember something being discussed about this in the D3 forums. IIRC, Europe has a law that says you guys can get a refund up to 30 days after the purchase. I don't recall if it applied to digital purchases or not. This was some time ago, back when D3 first came out and a lot of people were unhappy with it.
Post by
751416
This post was from a user who has deleted their account.
Post by
Quesac
No. It's in the FAQ for digital purchases.
Yes, that was part of the argument over on the D3 forums, but what was being said was that European law trumps Blizzards return policy. Remember, he/she's from Europe, they have a different set of commerce laws than what we have in the states.
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