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Secret question problems
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So about a year ago my account got hacked and I called blizzard support. When I had gotten my account back I think something went wrong when we changed the secret question. (over phone) I'm guessing they either misheard me or misspelled something because I am 100% that I got the right answer today when I tried to change my password. So what should I do now? Can I call blizzard and inform them about the situation? Is there any chance that this can be fixed? Sorry for my poor English I'm not a native speaker. :-)
Also sorry for all the spam posts but it said to me they were removed upon creating them don't know why that happened.(##RESPBREAK##)8##DELIM##Sas148##DELIM##I took care of it. It's a known bug. Just know if it happens again that it actually did post and just refresh the forum page.
Also sorry for all the spam posts but it said to me they were removed upon creating them don't know why that happened.
Don't worry, they'll get removed. It's a known forum bug! I hope it gets squished soon.
As for your issue, I think calling Blizzard will be the best bet. It's unfortunate that something like that happened! If you call and tell them the situation, they'll be able to look into it and get it corrected. I'm sure they'll want to verify your ID (via drivers license, photo ID, things like that), so be prepared to prove it's you that is calling!
Let us know how this pans out, Warconz. And welcome to Wowhead :)
Also I might add that the reason I got to change password is because they locked it for whatever reason...
Probably due to suspicious activity, like you got hacked or something.
Locked accounts that can be resolved with a password change are usually because of a change of computer/IP address. I've had it happen multiply when playing at various friends' houses. It doesn't generally have anything to do with getting hacked. *That* usually shows up as a ban for the hackers' bad behavior.
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