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10.2.7
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[Isolated] Dressing Room / Profiler: models not loading
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Post by
perculia
So what happened is that Blizzard removed some texture data from items, either by accident or part of the new transmog system changes. As a result, the Wowhead modelviewer doesn't have any textures to load - and when you remove the item that's missing data, the model then works normally. We're working on a solution to where we'll display the old texture data if we have it instead of relying on the Legion version, but these data changes are unexpected (this is on top of general model changes requiring viewer updates for Legion) so it may take additional some time.
Post by
1336016
This post was from a user who has deleted their account.
Post by
Axelawl
I'm still getting the "Model incomplete" error message, nothing else. I've tested on both of my computers with a variety of browsers.
Post by
1336016
This post was from a user who has deleted their account.
Post by
perculia
The start of an expansion is a rough time because we have to adapt to all the file changes on our own. Please believe us when we say we're working on it and understand that there are massive changes and updates going on which require more time to fix than usual bugs. Some of these fixes even take 24 hours to implement because of how much data requires an update.
Post by
Firn
Glad you found the cause. And thanks for the detailed description -- I can actually continue with outfit planning now that I know how to make it work (not use any broken items), even though I'm limited to a subset of the textures.
Post by
503532
This post was from a user who has deleted their account.
Post by
Sagesx
I've been having issues with the live version of the dressing room, the character model always appears as green while I have
Lunarglow Robe
displayed, and also
Demon Prince's Ascendant Crown
never seems to display.
http://www.wowhead.com/list=8537527/eredar-lord-cloth
Post by
Shinzou
Also other good examples of things that won't work.
I can't view any of the tier sets, and character models themselves are rainbows. Both Live and Legion versions of the site have this issue.
Post by
cobaltcoin
That sounds similar to what keeps happening to me. The loading bars always load completely, but the models never actually appear, not even incompletely.
Post by
MagicPants1738
Hello wowhead.com staff! Just letting you know some stuff thats been happening with safari... So basically when i open the dressing room of wowhead it will load the model for about a second or two than just becomes out of texture than goes completely away. UPDATE #1
Post by
sudieken
Still broken. Doesn't work with Firefox or Chrome. Character models load for a split second (rainbow colored) and disappear, even without having any items equipped.
Post by
1507792
This post was from a user who has deleted their account.
Post by
chesther
morning,
i tried to load my profil model.
But all texture are green.
It will be fix soon ? :)
kind regards
Post by
1352852
This post was from a user who has deleted their account.
Post by
503532
This post was from a user who has deleted their account.
Post by
sudieken
Perculia says: "I'm not sure what this refers to specifically, the filtering issue was fixed. We've been quite busy with Legion-related bugs in the last week, if a particular piece of armor does not load, please respond with that specific item/screenshot. Thanks!"
OK, so let's be "specific."
Everything on this list is not showing up in the dressing room:
http://www.wowhead.com/items?filter=minrl=100;maxrl=100;gb=1;cr=195;crs=1;crv=0#head
"Specifically" in the following categories: head, shoulder, shirt, chest, waist, legs, feet, wrists, hands, finger, back, one-hand, two-hand, main hand, ranged, off-hand, held off-hand. . . and
seeing there is no drop-down for SHIELDS in the dressing room
anyway, you can specifically add that one in twice.
If you want to be very specific, just go to any item on that list and bring up the item's page - that item is "specifically" not loading in the dressing room.
(
I was going to be a smart-ass and type a list of all items, but decided it wasn't worth the time.
)
Also all characters are not loading. But "specifically" the following: Draenei, Dwarf, Gnome, Human, Night Elf, Pandaren, Worgen, Blood Elf, Goblin, Orc, Tauren, Troll, Undead.
And mounts. "Specifically" ALL of them. But I could list them all individually if we want to be more specific.
Here's a screenshot of my character in full-screen mode (no she's not a rogue).
http://s1315.photobucket.com/user/Abashera/media/Misc/Wowhead%20Wallpaper_zps78snjeov.png.html?sort=3&o=0
(
also makes good wallpaper
)
—
Oh man. Had me chuckling.
Post by
Whiterock
Some NPC get rainbow items, but the Item Comparison tool resulted only in
http://s1315.photobucket.com/user/Abashera/media/Misc/Wowhead%20Wallpaper_zps78snjeov.png.html?sort=3&o=0
For me. :(
And that's just about time I had time and willpower to work on my xmogg guide >.>
Post by
arquenvaron
Perculia says: "I'm not sure what this refers to specifically, the filtering issue was fixed. We've been quite busy with Legion-related bugs in the last week, if a particular piece of armor does not load, please respond with that specific item/screenshot. Thanks!"
OK, so let's be "specific."
Everything on this list is not showing up in the dressing room:
http://www.wowhead.com/items?filter=minrl=100;maxrl=100;gb=1;cr=195;crs=1;crv=0#head
"Specifically" in the following categories: head, shoulder, shirt, chest, waist, legs, feet, wrists, hands, finger, back, one-hand, two-hand, main hand, ranged, off-hand, held off-hand. . . and
seeing there is no drop-down for SHIELDS in the dressing room
anyway, you can specifically add that one in twice.
If you want to be very specific, just go to any item on that list and bring up the item's page - that item is "specifically" not loading in the dressing room.
(
I was going to be a smart-ass and type a list of all items, but decided it wasn't worth the time.
)
Also all characters are not loading. But "specifically" the following: Draenei, Dwarf, Gnome, Human, Night Elf, Pandaren, Worgen, Blood Elf, Goblin, Orc, Tauren, Troll, Undead.
And mounts. "Specifically" ALL of them. But I could list them all individually if we want to be more specific.
Here's a screenshot of my character in full-screen mode (no she's not a rogue).
http://s1315.photobucket.com/user/Abashera/media/Misc/Wowhead%20Wallpaper_zps78snjeov.png.html?sort=3&o=0
(
also makes good wallpaper
)
—
Having the same issue, tried on Chrome and Edge :(
Post by
1336016
This post was from a user who has deleted their account.
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