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Symantec accidentally deletes some wow files thinking they are malware
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Post by
Sheridan
Symantec admitted recently that their Norton Internet Security Suite labels files associated with World of Warcraft as malicious. The security suite deleted the files it thought were malware, causing the game to stop working.
Product Manager Kevin Haley told Computer Active their software suffers "ten to forty" false positives per month. These errors are reviewed monthly at a vice presidential level in the company. Haley told the press, "We had a false positive on World of Warcraft. A human analyst looked at it ... they made a mistake, they looked at it in isolation." The updated World of Warcraft file was analysing the system which made it appear to be a suspicious file. Symantec was alerted to the error on its online forum and fixed the problem very quickly.
Haley went on to say "We test on 393 Windows platforms, and test with 1.26 million Microsoft operating system files. Including one called svchost.exe." The scvhost.exe was a jab at McAfee whose own security suite caused systems to crash due to a false positive in April. The false positive deleted the svchost.exe file from the computer which caused it to crash on while booting.
Symantec claims that though it may accidentally delete application files due to a false positive from its software it will never delete critical system files. "If we see this file, and how there's malware on it, and we decide at some stage to remove the file, there's a failsafe in the product that says: this is a critical system file, do not remove."
Post by
RobbieG1o11
Why I don't use Symantec, I've heard too many things like this. I like my AVG free, it does a fine job.
Post by
barthem
if it was the wtf interface or cache file it wil recreate them autamtixly ,if it was the data map you wil have to reinstall and
Post by
Lenience
if it was the wtf interface or cache file it wil recreate them autamtixly ,if it was the data map you wil have to reinstall
and
Annnnnnnnnnnnnd!
btw AVG is great to use.
Post by
shadowsilver
btw AVG is great to use.
I have to agree on that. been using AVG for a couple of years now, and i havent had any trouble :)
Post by
440695
This post was from a user who has deleted their account.
Post by
mindthegap5
Run repair.exe. It finds the file that got deleted and re installs it for you, without all the time of a full reinstall.
If that fails, you're gonna have to reinstall.
Post by
Modibybob
It was probably WoW's Warden client embedded in the software...
Post by
138330
This post was from a user who has deleted their account.
Post by
TheReal
AVG is by far the WORST AV I deal with on a daily basis followed closely by Avast and then Trend Micro. I do PC support and out of the last 15 PCs infected by malware, viruses and trojans 13 have run AVG, 1 Avast and 1 Trend Micro.
This. Run Avira. It's free too, and it's proven to be better at detecting viruses. It's also been proven to pick up more false positives, but I'd rather have a paranoid antivirus than a complacent one.
Post by
RareLine
Symantec? Eww. Their programs are malware as far as I'm concerned.
This^
Post by
Cambo
It was probably WoW's Warden client embedded in the software...
This.
Post by
508201
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Post by
176219
This post was from a user who has deleted their account.
Post by
lockspwnbruh
I've used norton security suite and played wow for a while, havent seen any problems
YET
but i hear "Kaspersky" is the best of the best, low impact, high protection
Post by
TheReal
G DATA:
99.6% Detection
10.6MB/s scan speed
Avira Antivir Premium:
99.3% Detection
17.7MB/s scan speed
AVG:
94.2% Detection
13.1MB/s scan speed
Kaspersky:
97.1% Detection
10.7MB/s scan speed
Source
- Linked to front page at the request of the source. Navigation to the February 2010 report could be done by a trained monkey.
I've heard G DATA and Avira are the best, and here is some tangible evidence.
Post by
73830
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Post by
567203
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