This site makes extensive use of JavaScript.
Please enable JavaScript in your browser.
Live
PTR
10.2.7
PTR
10.2.6
Beta
Wowhead Client Upload Problem
Post Reply
Return to board index
Post by
gottebag
I just created an account here today and downloaded and installed the client. When in game it seems to work fine. I did a "/wl collect" and it said that it collected all of my quest/pet/mount/etc... data. However when I exit Wow and try to upload using the client I get the following error.
"no data to upload at this time."
The client clearly shows that I do in fact have data to upload. 980.9KB in Creatures, 9.2MB in Items, etc...
Any ideas what could be the problem here?
Post by
Wanderingfox
did you claim your characters on the site?
Post by
gottebag
Oh and to clarify, I read the list of known issues post. Issue number 3:
The Client says "No Data to Upload", even though I've collected data properly!
does not seem to apply to me as I'm running Windows XP still.
Post by
gottebag
Um, actually I don't believe I did. I must have skimmed over something too quickly, how do I claim my characters?
Post by
Wanderingfox
Use the profiler function of the site to look up each of your characters. There should be a button on top-right of each profile that says "claim character." Click it on each profile. This ties those characters to your account.
Post by
gottebag
I have my character claimed now, but the client still refuses to upload with the exact same error message. Any other ideas?
Post by
Wanderingfox
Did you restart the client and recollect the data?
Did you set your world of warcraft directory properly?
Are you running any anti-virus software? Have you tried running it as administrator?
Post by
gottebag
I just tried restarting the client and then restarting Wow. I collected the data again in game and then exited the game. The client still shows that it has a lot of data to upload, unfortunately I'm still getting the same error message.
The World of Warcraft directory is correctly set at "C:\Program Files\World of Warcraft" (using XP still so that is correct)
I also am not currently running any antivirus software, and I am running as administrator.
Not sure what else to try here, if you have any other suggestions please let me know. It's time for me to raid now so I won't be able to try anything for a few hours, but I'll get back to this thread after that. Thanks for your help, hopefully this can get figured out soon.
Post by
Wanderingfox
It may actually be uploading. I know it took a little while before my data showed up when I first uploaded it during the beta. I assumed that they had sped the process up from previous accounts, but they may not have. Give it a day, and if it still doesn't work, I'm sure one of the devs will have more ideas than me XD
Post by
gottebag
Well, I tried again today and still no luck. I just looked in the SavedVariables folder and there's a file named +Wowhead_Looter.lua that seems to have all of the correct data in it. Also I can use the client to look at all of the Creature/Items/Objects/Pages/Quests data that it has collected, so I know that the data to upload is there.
When I click upload a box pops up for about a half a second, first it says "Authenticating..." followed by "Preparing Files" (there may be something else in there that it says too, I couldn't tell it flies by very quickly). Then immediately afterward it pops up with the error message "No data to upload at this time."
I've tried downloading the client a few different times now to make sure that wasn't the problem.
If anyone has another other suggestions I would be glad to try them out. Also, here's a link to a picture of the error message in case that helps at all.
http://i42.tinypic.com/35lhrwi.jpg
Post by
Neutronimity
Did you claim your characters on the site?
Fyi, you do
not
have to have claimed a character of yours to upload that character's data—the Client does that automatically (if you ticked the corresponding option).
Post by
gottebag
Well either way I have claimed a character now so that's not really the issue. As you can see from my last post I'm still having the exact same problem. Any idea what might be wrong?
Post by
Wanderingfox
Did you claim your characters on the site?
Fyi, you do
not
have to have claimed a character of yours to upload that character's data—the Client does that automatically (if you ticked the corresponding option).
Really? That's new. Then again I only had to go through the process
way
back in beta when you had to have the characters already claimed on your account in order for the client to push the data.
@gottebag: You do have the 'upload character specific data' option set properly right?
Post by
gottebag
Yes I do have the Upload character data box checked. Here's a picture of what my client and options currently look like.
http://i41.tinypic.com/2n71eet.jpg
I have also tried checking Automatically upload when WoW exits but when I exited the game I got the same "No data to upload at this time." error.
Post by
gottebag
Hate to bump my own post, but I still haven't figured out what's wrong here and I'd really like to get this working.
Post by
gottebag
Well, I finally got around to updating WoW on my laptop so that I could try the client out on there. It's running Windows Vista Home Premium and it worked just fine. I suppose I can use that as a work around for now, but it is really quite annoying to have to log on/off of WoW on my laptop just so that I can upload my new data.
Haven't really gotten any replies to this for the last few days so hopefully someone with an answer as to why it's not working on my main computer will come along here soon. Otherwise this is my last post in this thread and I'll let it die.
Post by
Malgayne
I was hoping that one of the other users' suggestions would work for you. I thought we had this one working when we released the latest iteration of the Client, but maybe not. We're looking into it.
Post Reply
You are not logged in. Please
log in
to post a reply or
register
if you don't already have an account.