This site makes extensive use of JavaScript.
Please enable JavaScript in your browser.
Live
PTR
10.2.7
PTR
10.2.6
Beta
Reset password problems
Post Reply
Return to board index
Post by
deanel
Hey guys,
this morning my account got suspended for 3 hrs for apparent 'In-Game Chat Policy Violation - Advertisement and Spamming'.
i have no idea how this happen coz i wasn't even online in the morning or last night. So anyway blizzard reset my password and sent me an email with a link and instructions on how to complete the reset process. But the link was broken and i got this message 'The ticket you entered is invalid or has expired. Please go back and reset your password again' so now i'm stuck... i've tried using different browsers but they just gave me the wrong link.
I called customer service and guess what, was on hold for over an hour then an automatic response tells me that they are now closed, great service. i've tried changing my password using my secret question but apparently my answer is wrong which i know for a fact isn't. Does it sound like some1 may of hacked my account, used my character to advertise god knows what and changed my secret question? Do i have no choice but to wait till tomorrow to call customer service again? i'm afraid it may get worse if blizzard don't do something soon about it, but with such great customer service :S i was wondering if any1 here has a solution?
thanks
Post by
136091
This post was from a user who has deleted their account.
Post by
deanel
mm i checked it and no it doesn't go into a second line or have a <br>
it's starts with
https://us.battle.net/account/support/password-reset-confirm.xml?ticket=
then has a whole bunch of letters and numbers about the same size as the first part
Post Reply
You are not logged in. Please
log in
to post a reply or
register
if you don't already have an account.